Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply:

• "ambergame" refers to the online gaming platform accessible at ambergame.one and all associated subdomains, mobile interfaces, and related services operated under the ambergame brand.
• "Account" means a registered player account created on the ambergame platform using a valid Philippine mobile number.
• "Player" or "User" means any individual who has registered an Account on ambergame and uses the platform's services.
• "Services" means all gaming, betting, entertainment, and related services available through ambergame, including but not limited to live casino, slots, sports betting, sabong, and bingo.
• "Real Money Games" means any game, bet, or wager placed using actual monetary funds held in the Player's ambergame wallet balance.
• "Bonus Funds" means any promotional credits, free bets, cashback amounts, or other non-cash incentives granted to a Player's account, subject to wagering requirements.
• "KYC" means Know Your Customer verification — the identity verification process requiring Players to submit valid Philippine government-issued identification documents.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for regulating and licensing online gaming activities in the Philippines.
• "Applicable Law" means all statutes, regulations, regulatory requirements, and guidelines applicable to online gaming in the Philippines, including those issued by PAGCOR.

By accessing ambergame, creating an Account, making a deposit, or using any Service, you unconditionally accept these Terms in full. These Terms apply to all Players regardless of how they access the platform — whether via desktop browser, mobile browser, or any other means of digital access.

If you are acting as an agent, representative, or on behalf of another party in connection with the platform, you represent that you have full authority to bind that party to these Terms and that such use is compliant with Applicable Law.

ambergame reserves the right to update, modify, or replace these Terms at any time at its sole discretion. Revised Terms will be published on this page with an updated effective date. It is your responsibility to review this page periodically. Your continued use of the platform after changes are published constitutes your acceptance of the amended Terms.

To be eligible to register and use ambergame Services, you must:

• Be at least 21 years of age at the time of registration and at all times during your use of the platform;
• Be physically located in the Philippines or in a jurisdiction where access to and use of ambergame is lawful under Applicable Law;
• Not be subject to any self-exclusion order, whether imposed by ambergame, PAGCOR, or any other regulatory body;
• Not be an employee, contractor, director, agent, or immediate family member of an employee of ambergame or any of its game providers;
• Have full legal capacity to enter into a binding agreement under Philippine law;
• Not be acting on behalf of any third party or using the platform for commercial purposes not expressly authorized by ambergame.

ambergame reserves the right to request proof of age and identity at any point. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending full KYC completion.

Each eligible individual may register only one (1) Account on ambergame. The creation of multiple accounts — whether under the same or different mobile numbers, with the same device, or through related parties — is strictly prohibited and constitutes grounds for permanent account suspension.

During registration, you are required to provide:

• A valid and active Philippine mobile number (+63 format) that belongs to you;
• A secure password meeting the minimum requirements established by ambergame;
• Accurate date of birth confirming you are 21 years of age or older;
• Any additional information requested as part of the KYC verification process.

You warrant that all information provided during registration is true, accurate, current, and complete. You agree to promptly update your account information in the event of any material change. ambergame accepts no liability for loss or damage arising from inaccurate account information provided by the Player.

ambergame is required under PAGCOR regulations to verify the identity of all Players. Full withdrawal functionality requires successful completion of KYC verification. Acceptable documents include PhilSys National ID, Philippine Passport, LTO Driver's License, SSS ID, UMID, or PRC ID. ambergame reserves the right to request additional documentation at any time.

You are solely responsible for maintaining the confidentiality of your login credentials, including your registered mobile number and password. You agree not to share your account credentials with any third party and to take all reasonable steps to prevent unauthorized access to your account.

ambergame will never ask you for your password via email, SMS, live chat, or any other communication channel. If you receive any such request, treat it as fraudulent and report it to ambergame support immediately.

You must notify ambergame immediately upon discovering or suspecting any unauthorized use of your account. ambergame accepts no liability for losses resulting from unauthorized account access where you have failed to maintain adequate security of your credentials.

ambergame reserves the right to implement additional security measures at its discretion, including SMS OTP verification for logins from new devices or unusual locations. You agree to cooperate with such measures as a condition of continued account use.

ambergame accepts deposits via the following methods available to Philippine-based Players: GCash, Maya (PayMaya), BPI, BDO, UnionBank, Metrobank, 7-Eleven CLiQQ, and USDT TRC20. The minimum deposit amount is ₱100 (Philippine Peso). Deposit methods may be added or removed at ambergame's discretion.

All real-money transactions on ambergame are conducted in Philippine Peso (PHP/₱) unless otherwise specified. Cryptocurrency deposits (USDT TRC20) will be converted to PHP at the prevailing exchange rate at the time of transaction confirmation.

GCash and Maya deposits are processed instantly. Bank transfer deposits (BPI, BDO, UnionBank, Metrobank) are typically credited within 15–60 minutes during normal banking hours. Over-the-counter deposits (7-Eleven CLiQQ) may take up to 2 hours. ambergame accepts no responsibility for delays caused by third-party payment processors.

You warrant that all funds deposited into your ambergame account are derived from legitimate sources and are not connected with any illegal activity. Deposits may only be made from payment accounts registered in your own name. ambergame reserves the right to verify the source of deposited funds and to refuse deposits it reasonably suspects are connected with unlawful activity.

Withdrawals of real-money balances are available to Players who have completed KYC verification. The minimum withdrawal amount is ₱200. Standard daily withdrawal limits apply based on the Player's VIP tier, as published in the ambergame account settings. Diamond-tier Players have no standard daily withdrawal cap.

Withdrawal requests to GCash and Maya are typically processed within 5–15 minutes during normal operating hours. Bank transfers may take 30 minutes to 2 hours. ambergame targets same-day processing for all verified withdrawal requests submitted before 10:00 PM PHT. Requests received after that time may be processed the following business day.

ambergame reserves the right to defer processing of a withdrawal request where:

• KYC verification has not been completed;
• Active bonus funds are subject to outstanding wagering requirements;
• The withdrawal amount includes funds from a deposit that has not been wagered at least once;
• The account is subject to an ongoing review for security, fraud, or responsible gaming reasons;
• ambergame is required to do so under Applicable Law or a regulatory direction from PAGCOR.

Withdrawals will be processed to the same method used for deposit, where technically possible. ambergame may, at its discretion, process withdrawals to alternative methods for verified accounts. Cryptocurrency withdrawals (USDT TRC20) are available upon request for eligible accounts.

ambergame offers various promotional incentives to Players, including welcome deposit bonuses, reload bonuses, cashback programmes, and VIP loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each promotion. The following general bonus terms apply unless a specific promotion states otherwise:

• Bonus funds are credited to a Player's account separately from real-money funds and are subject to wagering requirements before they may be converted to withdrawable cash;
• Standard wagering requirements range from 15x to 30x the bonus amount, as specified in each promotion;
• Bonuses have defined expiry periods, typically 3 to 14 days from date of issue, after which unused bonus funds are forfeited;
• Only one bonus may be active per Player account at any given time unless explicitly stated otherwise;
• ambergame reserves the right to amend, cancel, or substitute any promotion at any time without prior notice;
• Players who abuse bonus terms — including through multi-accounting, collusion, or systematic low-risk wagering strategies designed solely to meet wagering requirements — may have their bonus and associated winnings forfeited.

Each game available on ambergame is governed by its individual game rules, which are accessible within the game interface. By participating in any game, you accept the applicable game rules in addition to these Terms. In the event of any conflict between specific game rules and these Terms, the specific game rules prevail for matters within their scope.

All games offered by ambergame use certified random number generator (RNG) technology independently audited by recognized testing laboratories. Live casino games are operated by licensed studio providers using professional equipment and trained dealers. ambergame does not influence game outcomes in any manner inconsistent with the published rules and certified RNG processes.

Players agree to conduct themselves in a respectful and lawful manner at all times. In live casino and interactive game environments, behaviour that is abusive, threatening, or harassing toward dealers or other participants is prohibited and may result in immediate account suspension.

The following activities are strictly prohibited on ambergame and constitute grounds for immediate account suspension, forfeiture of balance, and referral to the appropriate Philippine authorities:

• Registering more than one account on ambergame, whether under your own identity or another;
• Using automated tools, bots, software, or algorithms to interact with the platform or any game;
• Colluding with other Players to gain an unfair advantage in any game;
• Using fraudulent, stolen, or unauthorized payment methods to fund your account;
• Attempting to exploit software bugs, errors, or malfunctions in a manner inconsistent with fair play;
• Engaging in any form of money laundering, financial crime, or using ambergame to process proceeds of unlawful activity;
• Accessing or attempting to access the platform from a jurisdiction where online gambling is prohibited by law;
• Providing false information during registration, KYC, or any other ambergame process;
• Engaging in abusive, threatening, or discriminatory conduct toward ambergame staff, dealers, or other Players.

All content on the ambergame platform — including but not limited to the brand name, logo, website design, game interfaces, graphics, text, audio, video, and software — is the intellectual property of ambergame or its respective licensors and is protected under Philippine intellectual property law and applicable international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for the purpose of personal entertainment in accordance with these Terms. This license does not permit you to copy, reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any ambergame content without express written consent.

ambergame collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection, storage, processing, and use of your personal data as described in the Privacy Policy.

ambergame complies with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and all related National Privacy Commission regulations. You have the right to access, correct, and request deletion of your personal data, subject to the conditions set out in the Privacy Policy and ambergame's legal obligations.

ambergame may be required to disclose your personal data to PAGCOR, Philippine law enforcement agencies, financial intelligence units, or other regulatory bodies pursuant to its legal obligations. Such disclosures do not require your prior consent.

ambergame is committed to promoting responsible gaming and protecting vulnerable individuals. We provide the following tools, all accessible through your account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Loss Limits: Restrict the maximum net loss permitted within a defined period;
• Session Time Limits: Configure automatic session reminders and maximum session durations;
• Cooling-Off Periods: Temporarily suspend account access for 24 hours to 30 days;
• Self-Exclusion: Permanently close your account and prevent re-registration for a specified period.

If you believe you may be experiencing gambling-related harm, we strongly encourage you to make use of these tools and to seek support. ambergame supports the responsible gaming framework established by PAGCOR for the Philippine gaming industry.

To the maximum extent permitted by Applicable Law, ambergame and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to:

• Loss of gaming opportunities due to technical failures, interruptions, or downtime;
• Unauthorized access to your account resulting from your failure to maintain credential security;
• Delays in deposit or withdrawal processing caused by third-party payment providers;
• Decisions made in reliance on information provided by the platform that is subsequently found to be inaccurate;
• Any losses arising from gaming activity conducted on the platform in the normal course of gambling.

ambergame's total aggregate liability to any Player arising out of or in connection with these Terms shall not exceed the total real-money deposits made by that Player in the 90-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability for death, personal injury, or fraud arising from ambergame's own negligence or wilful misconduct, or any other liability that cannot be excluded under Applicable Law.

ambergame reserves the right to suspend or terminate any Player Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Suspected or confirmed fraudulent activity, multi-accounting, or bonus abuse;
• Failure to complete KYC verification within a reasonable period;
• Instruction or direction from PAGCOR or any competent regulatory authority;
• Account holder being found to be under 21 years of age;
• Account holder being subject to a self-exclusion order;
• Circumstances where ambergame determines continued operation of the account poses a legal, regulatory, or reputational risk to the platform.

Upon termination for cause, ambergame may withhold any balance pending the outcome of an investigation. If the investigation concludes in the Player's favor, the verified balance will be returned within 14 business days. Balances associated with confirmed fraudulent activity or Terms violations may be permanently forfeited.

Players may request voluntary account closure at any time by contacting ambergame support. Any verified real-money balance remaining at the time of voluntary closure will be paid out via the Player's registered withdrawal method within 7 business days, subject to completion of KYC.

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

In the event of a dispute, you are encouraged to first contact ambergame customer support directly. ambergame is committed to resolving player disputes fairly and promptly. The majority of account and payment disputes are resolved within 5 business days through the internal support process.

If a dispute cannot be resolved through the internal process, Players may escalate the matter to PAGCOR as the regulatory authority overseeing ambergame's operations. ambergame fully cooperates with all PAGCOR dispute resolution processes.

ambergame may amend, modify, or replace these Terms at any time by publishing the updated version on this page. Changes take effect from the date shown in the "Effective Date" field at the top of this document unless a later date is specified.

Where an amendment materially affects your rights or obligations, ambergame will make reasonable efforts to notify registered Players via SMS or in-platform notification prior to the change taking effect. However, it remains your responsibility to review this page regularly to stay informed of current Terms.

Your continued use of ambergame Services following publication of amended Terms constitutes your acceptance of the revised Terms in full.

For questions, concerns, or formal notices regarding these Terms & Conditions, please contact ambergame using the following details:

For matters related to regulatory compliance or PAGCOR oversight, you may also contact the Philippine Amusement and Gaming Corporation directly. ambergame operates transparently with PAGCOR and encourages Players to make use of all available regulatory channels where appropriate.

Document Reference: ambergame Terms & Conditions — Effective 1 January 2026. This document supersedes all previous versions of the ambergame Terms & Conditions. © 2026 ambergame. All rights reserved.